Frequently asked questions

Planning your journey

What Insurance and Waiver options are there?

During the booking process we will show you what is available for the destination you are going too. In most cases, we have Collision Damage Waiver, Theft Protection, SuperCover and Personal Insurance.

Collision Damage Waiver (CDW) Optional Extra
Collision Damage Waiver reduces your liability to us if the vehicle is damaged (other than due to theft, attempted theft or vandalism) to an excess amount. Without CDW you are liable to pay the full cost for any damage incurred up to the value of the car. The CDW excess will be reduced to zero if you purchase SuperCover.

Theft Protection (TP) Optional Extra
Theft Protection reduces your liability to us in the event of loss of or damage to the vehicle due to theft, attempted theft or vandalism to the amount of an excess. The TP excess will be reduced to zero if you purchase SuperCover.

SuperCover (Full excess waiver) Optional Extra
SuperCover will waiver your limited liability with Collision Damage Waiver (CDW) and Theft Protection (TP). Essentially SuperCover gives you full protection against the cost of damage caused by collisions and theft with no excess to pay.

Personal Insurance Optional Extra
Personal Insurance provides cover for you and your passengers against death, injury and medical expenses arising if you have an accident in the car and against loss of or damage to personal possessions contained in the rental vehicle.